DeployIt blog — product knowledge for humans and AI agents
Guides on MCP servers, wiring support agents like Intercom Fin or HubSpot Breeze to your codebase, and keeping product knowledge — docs, changelogs, help centers — up to date at every deploy.
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Which customer questions can customer success settle from the code?
From kickoff to renewal, many of the questions a customer puts to their CS contact have an answer in the code and the git history. How to sort them, stage by stage of the account.
Read more →How do you evaluate an MCP server before connecting it to your product?
An MCP server is judged by what it answers the day after a release, not by its listing. A twenty-minute trial, six tests, for product teams.
Read more →Which product questions can you answer without interrupting an engineer?
Most product questions from PMs and sales have an answer in the code. One day of questions, sorted, to see which ones really need an engineer.
Read more →How do you reduce developer interruptions from support?
Support questions that escalate to developers fall into four cases. Only one is fixed by better documentation; the most common one has no answer outside a diff.
Read more →10 minutes now. The dashboard tonight, your first report on Monday. You decide.
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