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August 5, 2025
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Good practices

Properly set up and manage GitHub and GitLab integrations for secure, efficient automation workflows.

Integrating your project with GitHub and GitLab unlocks powerful automation features such as continuous deployment, webhooks, and AI-driven updates. With proper integration, your workflow becomes more efficient, collaborative, and less prone to errors. This article outlines the best practices and steps to set up GitHub and GitLab integrations within your product, ensuring a seamless and secure automation experience.

Step 1: Prepare Your Accounts

GitHub

  • Ensure you have a GitHub account with appropriate access to your repositories.
  • If you are part of an organization, verify that you have permission to create webhooks and manage integrations.

GitLab

  • Confirm that you have a GitLab account and the necessary access rights to the projects you want to connect.
  • For self-hosted GitLab, check with your administrator that API access is enabled.

Step 2: Connect Your Repository via the Product Interface

  1. Go to Your Project Settings
    • Navigate to the Repositories tab in your product.
  2. Initiate Connection
    • Click Connect Repository or the equivalent action button.
  3. Choose Provider
    • Select either GitHub or GitLab as your source code provider.
  4. Authenticate
    • For GitHub: Sign in via OAuth and approve the requested permissions so the product can read repositories and create webhooks.
    • For GitLab: Use OAuth with secure PKCE flow. Log in and grant the necessary access (API, repository, user profile).
  5. Select or Enter Repository
    • Pick from your available repositories or paste the repository URL.
    • Ensure you have appropriate permissions (admin/maintain access is usually required for automation and webhooks).
  6. Configure Access Parameters
    • Provide required tokens or permissions.
    • Set repository visibility (private/public).
    • Save the connection.

Step 3: Set Up Automation Features

  1. Enable Webhooks
    • During integration, the product typically sets up a webhook to listen for push or pull request events.
    • Manage active webhooks in the Webhooks section. Add, edit, or remove destinations as needed.
    • For security, webhooks use a secret token or signature to verify origin.
  2. Configure Automated Actions
    • In the AI Agents or automation tab, select which actions should trigger on code or content changes (e.g., generate release notes, trigger CI/CD, post to Slack).
    • Assign agents for tasks like changelog generation, documentation updates, or content publishing.
  3. Set Permissions and Notifications
    • Restrict access to sensitive actions and ensure only authorized users configure integrations.
    • Configure notification channels (email, webhooks, etc.) for automation results and alerts.

Step 4: Test the Integration

  1. Push a Test Commit
    • Make a small commit or dummy pull request.
  2. Verify Product Activity
    • Check your product dashboard for new activity (processed commits, agent outputs, or webhook logs).
    • Review logs in Changelogs or Commits to confirm correct processing.
  3. Troubleshoot If Needed
    • If automation does not trigger, recheck permissions, webhook status, and tokens.
    • Consult product logs or API/webhook documentation for error messages.

Step 5: Maintain and Monitor Integrations

  • Rotate Tokens Regularly: Update API and webhook secrets periodically for better security.
  • Monitor Usage and Logs: Review activity under Projects, Hooks, or Changelogs tabs.
  • Update Permissions on Staff Changes: Remove access for former team members and adjust integration settings.
  • Enable Expiration and Cleanup: Use product features to set expiration dates and routine cleanup for sensitive data.

Conclusion

Setting up GitHub and GitLab integrations with your product unlocks the full potential of automation, streamlining your software development lifecycle. By following best practices—secure authentication, proper webhook management, continuous monitoring, and proactive troubleshooting—you ensure reliable and efficient automation workflows. For additional guidance, refer to the product’s help center or contact support.

Happy automating!

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